Claims
Your hail claims, handled.
Outsource the entire insurance claims process to a team of professional claim managers & administrators. We submit, follow up, supplement, and negotiate – so your team can focus on repairs and customer satisfaction.
Get a free trial ・ Flexible options – from Submission & Administration to Full Claim Management with negotiation
Choose your tier
Two ways to offload claims.
Both tiers build on our Translate & Scrub estimating service. Add admin support, or delegate the whole claim.
Translate & Scrub + Administration
Everything in Translate & Scrub plus claim submission and basic administration.
$375
per claim · pre-paid
Best for
Shops comfortable negotiating claims themselves but who don't want to deal with submissions and admin.
- Everything in Translate & Scrub
- Managed claim submissions
- Regular follow-ups until insurance confirmation of receipt + adjuster assignment
- Unlimited SitReps (Situation Reports – what's happening with this claim?)
- One free re-submission per claim
- Live portal status tracking + detailed claim communication log
Translate & Scrub + Full Claim Management
The complete outsource. Full claim oversight, supplements, and active negotiation to maximize and move every claim.
$625
per claim · pre-paid
Best for
Shops that want to fully outsource the claims process, maximize payouts on every file, and move fast.
- Everything in T&S + Administration
- Managed claims all the way through payout
- Active negotiation with insurers
- Unlimited supplement preparation & submission
- Daily progress updates for all FCM claims (Daily Pass-Downs)
- Contingent Approvals – Share in-process documentation, get paid more
How claims work
From submission to payment, in four steps.
- 01
Submit your claim
Easily add claim services to any Dent Ops estimate in just a few clicks – we take it from there.
- 02
We submit & manage
Our team submits your claim to the insurer, follows up regularly, and logs every communication. We keep the claim moving.
- 03
Supplements & negotiation
Full Claim Management tier: We negotiate for maximum approval, file supplements, and manage your claim all the way through approval and payout.
- 04
You get paid
We track approvals and proof of payment in your Dent Ops portal, so you always know exactly where every claim stands.
Why outsource
The math is brutal in your favor.
Save hours per claim
Multiple calls, hold times, email chains, missing documents — all handled. Your team stops being a part-time insurance company.
Get faster approvals
Consistent follow-up cadence and strategic escalation cut approval times by 3–5 days on average. No claims sitting in inboxes.
Get higher approvals
Supplement and negotiation strategies built specifically around Dent Ops estimates — every line is defensible, every cut is contested.
Less than the cost of one full-time employee
You get a full estimating + claims team on a per-claim basis – vs $70-80K/year for a single in-house estimator + claim manager who can't match the volume or expertise.
Testimonials
Shops talking about the workload they got back.
"Dent Ops found over $2,300 on a single claim that we would have left on the table. The translation alone is worth it — the scrub is a complete game-changer for our margins."
Marcus Webb
Dentless Hail Repair · Texas
"Approvals come back days faster now. Adjusters actually read our estimates instead of bouncing them. It's like we hired a whole insurance department for a fraction of the cost."
Jeremy Hall
The Dent Shop · Colorado
"Our retail PDR shop doesn't have to fight insurance anymore. Dent Ops takes the file from start to finish and we just see deposits hit the account."
Sara Linden
TAPS Auto · Minnesota
Ready to stop chasing insurance?
Offload claims to a team that does this all day. Faster approvals, higher payouts, less hassle.
🎁 Get a free trial · ✅ Pay-per-use, no subscription · ⚡ We handle 95% of your claims workload